Understanding a report

What the scores mean, where they come from, and what to do when you disagree.

Every score is against a published rubric dimension and carries the evidence it was drawn from. If you cannot see why a score was given, that is a fault in the report rather than something to take on trust.

When you disagree with a score

Override it. Overrides are a normal part of the product rather than an escalation, they are recorded with your reason, and they feed the calibration view that shows how each reviewer differs from the rest of the panel.

Consistently large overrides in one direction are worth looking at in the analytics section. They usually mean the rubric and your bar have drifted apart, which is useful to know before it shows up in an adverse impact analysis.

File a ticket if a report is missing, incomplete, or contains scores with no supporting evidence.